It is understood that the performance management model is derived from the evaluation standard of the US Podolici Awards. It is a customer-oriented management concept that pursues performance. It embodies the modern management concepts and methods in the world today. It is a widely recognized international comprehensive performance. Effective methods and tools for management.

　　The outstanding characteristics of performance are: First, it extends from the quality of products and services to the quality of management. The quality connotation mentioned in the performance standards is not limited to the quality of products and services, but emphasizes the concept of "big quality", extending from the quality of products and services to the quality of work, processes and systems, and then to the quality of business management. The pursuit of product and service quality is to meet customer needs and win customers and markets; and the pursuit of business quality is the company's comprehensive performance and ability to continue operations. Good product and service quality does not mean that operation quality must be good, but product and service quality is the core and bottom line of operation quality. The excellent performance standard puts forward systematic requirements for the company from leadership, strategy, customer and market as the center, measurement and analysis and knowledge management, people-oriented, process management, etc., and finally implements the business results of the enterprise. It is the internationally recognized management today. The standard of quality is TQM standard. The second is to focus on the business results of enterprises. The excellent performance standard emphasizes the result orientation, and pays close attention to the performance of the company's operation. The "operating result" item accounts for 40%-50% of the standard full score of 1000 points. However, the "performance" referred to in the standard is not only profit and sales, but also includes the comprehensive performance of 6 aspects such as customer satisfaction, products and services, finance and market, human resources, organizational effectiveness and social responsibility, fully considered To balance the interests of the company's customers, shareholders, employees, suppliers and society, to ensure the sustainable development of the company. The third is to focus on the improvement of comparative advantage and competitiveness. The purpose of implementing excellent performance standards is to enhance the competitiveness of enterprises, so pay special attention to their comparative advantages and market competitiveness. When carrying out strategic planning, companies pay attention to the analysis of the market and competitors to formulate strategic goals and plans that surpass competitors and win in market competition; when evaluating performance levels, they must not only compare themselves with their original levels and goals To compare, but to emphasize comparison with competitors and benchmarking level, in the comparison to identify their own advantages and room for improvement, enhance the company's sense of competition, and enhance the company's competitiveness. The fourth is to provide operational management methods. The excellent performance standard not only reflects the advanced concepts of modern business management and the framework for achieving excellent performance, but also provides many operational management methods that help to improve the effectiveness and efficiency of enterprise management. For example: methods to improve organizational leadership; strategy formulation and deployment methods based on comprehensive analysis; "level comparison method" to evaluate performance levels and organizational learning; "customer satisfaction," to evaluate the quality of enterprise products and services from the perspective of markets and customers The "method of measuring customer attention; the method of determining the enterprise's key performance indicator system; the "balanced scorecard" of employee performance management; the "employee rights and satisfaction measurement" method that promotes employee performance improvement. The fifth is to emphasize continuous improvement and increase maturity. The performance excellence standard is different from the ISO9000 quality management system. It is not a compliance standard, but a maturity standard. It does not stipulate that enterprises should reach a certain level, but guides enterprises to continue to improve, recognize what needs to be integrated, improved and innovated, and find room for improvement. An excellent enterprise is not an enterprise without problems, but an enterprise that can continuously improve, constantly improve and mature, and pursue excellence endlessly.

　　Through two days of systematic and detailed performance management training, the relevant personnel of the group have a deeper understanding of the performance management model, especially combining the relevant theory of the excellent performance model with the actual situation of the company, and the better the pursuit of the superior performance model. The concept has penetrated into all departments of the company in a comprehensive way, providing new ideas and methods for the effective implementation of the relevant management work of the group in the future, and has played a positive role in further promoting the company to take the path of refined management and accelerating the continuous improvement of the quality management level of the company. effect.

　　In order to improve the quality management level of the enterprise and lay a solid foundation for the quality construction of the enterprise, from April 7th to 8th, Huaxia Group held a two-day training course on enterprise performance management mode in the conference room of Building 11 of Huaxia Hall. All the leading cadres above the middle level of the group Participated in this training.

　　This training specially invited the director of the China Quality Association, the National Quality Award assessor, and the Shandong Provincial Governor Quality Award assessment team teacher Li Shaonan to give a lecture. The combination of multimedia teaching and on-site interaction, case analysis and PEST analysis were combined to focus on teaching. Companies need to understand the national standards such as the Performance Evaluation Guidelines and the Implementation Guidelines for Performance Evaluation Guidelines.